SERVICE DISRUPTION

TO CUSTOMERS SERVED BY THE
CHATHAM WATER TREATMENT PLANT

The Water and Sewerage Authority (the Authority) advises customers in parts of South West Trinidad served by the Chatham Water Treatment Plant, who are presently experiencing an interruption in their pipe borne water supply that, this is due to a mechanical problem affecting one of the Wells at the facility.

Extensive repair works currently underway are expected to be completed by Friday 5th February, 2021.

Areas affected include:

  • Southern Main Road from Cap De Ville Junction to Point Coco Ext Junction.
  • Rancho Quemado
  • Santa Flora
  • St Francis Village
  • Boodram Trace
  • Augustusville
  • Bennet Village
  • Palo Seco,
  • Erin
  • Point Coco
  • Coromandel Road
  • Los Bajos
  • Waddle Village
  • Chatham
  • Unity Road

It should be noted that operational adjustments put in place for redistribution from other sources to supplement the shortfall in production at the Chatham Plant, will also impact customers in the Penal area served by the Caroni and Penal Water Treatment Plants.

Areas affected include:

  • San Francique
  • Penal Quinam
  • Katwarroo Trace
  • Reyes Trace
  • Bernard Trace
  • Charlo Village
  • Doorbassa Trace
  • Sunrees Road
  • Lowkie Trace
  • Solomon Knox Trace
  • parts of Penal Rock Road
  • Alta Garcia Trace
  • Ramjohn Road
  • Water Well Road
  • Debedial Road
  • La Costena
  • Syne Village

Customers are advised that following the resumption of full operations of the Plant, it may take up to 48 hours for the scheduled pipe borne water supply to normalize to some affected areas.

Temporary amended water supply schedules for the affected areas will be posted on the Authority’s website: www.wasa.gov.tt, as well as Facebook page: WASA Trinidad & Tobago. For further information or assistance, customers are asked to contact WASA’s Customer Call Centre toll free at 800-4420/4426. A limited truck-borne water service will be available with priority given to special homes, health care and educational institutions.

The Authority apologises for the inconvenience and thanks customers for their patience and understanding.

Corporate Communications Department
January 28, 2021