UPDATE

SERVICE DISRUPTION
TO CUSTOMERS SERVED BY THE
CHATHAM WATER TREATMENT PLANT

The Water and Sewerage Authority (the Authority) advises customers in parts of South West Trinidad served by the Chatham Water Treatment Plant that, there has been an unforeseen delay in the completion of repairs to one of the Wells at the facility. The extensive ongoing repair works are now expected to be completed by Friday 12th February, 2021.

Areas affected include:

  • Southern Main Road from Cap De Ville Junction to Point Coco Ext Junction.
  • Rancho Quemado
  • Santa Flora
  • St Francis Village
  • Boodram Trace
  • Augustusville
  • Bennet Village
  • Palo Seco,
  • Erin
  • Point Coco
  • Coromandel Road
  • Los Bajos
  • Waddle Village
  • Chatham
  • Unity Road

Furthermore, the operational adjustments put in place for redistribution from other sources to supplement the shortfall in production at the Chatham Plant, will continue to impact customers in the Penal area served by the Caroni and Penal Water Treatment Plants.

Areas affected include:

  • San Francique
  • Penal Quinam
  • Katwarroo Trace
  • Reyes Trace
  • Bernard Trace
  • Charlo Village
  • Doorbassa Trace
  • Sunrees Road
  • Lowkie Trace
  • Solomon Knox Trace
  • parts of Penal Rock Road
  • Alta Garcia Trace
  • Ramjohn Road
  • Water Well Road
  • Debedial Road
  • La Costena
  • Syne Village

Customers are advised that following the resumption of full operations of the Plant, it may take up to 48 hours for the scheduled pipe borne water supply to normalize to some affected areas.

Extended temporary amended water supply schedules for the affected areas will be posted on the Authority’s website: www.wasa.gov.tt, as well as Facebook page: WASA Trinidad & Tobago. For further information or assistance, customers are asked to contact WASA’s Customer Call Centre toll free at 800-4420/4426. A limited truck-borne water service will be available with priority given to special homes, health care and educational institutions.

The Authority apologises for the inconvenience and thanks customers for their patience and understanding.

Corporate Communications Department
February 04, 2021