The Water and Sewerage Authority (the Authority) advises customers served by the Caroni Water Treatment Plant that, as at 1:00 p.m. today – Wednesday 3rd March, 2021, the raw water quality in the Caroni River has improved and operations at the facility have been normalised. The production rate at the facility is 70 million gallons daily (mgd) as compared to a capacity of 75 mgd. This is based on water availability in the Caroni River and releases from the Authority’s Arena Reservoir consistent with the Authority’s Water Management Plan.

Customers are reminded that it may take up to 48 hours for the pipe borne water supply to normalize to some areas in keeping with established water supply schedules. The Authority assures customers that the water being produced at the plant is safe and meets the standards of the Guidelines for Drinking Water of World Health Organisation (WHO). Some discoloration of the supply may occur as operations on the Authority’s transmission systems are stabilised. If customers experience such an occurrence, water should be left to run until it clears.

For further information or assistance, customers can also contact WASA's Customer Call Centre toll free at 800-4420/26.

The Authority apologizes for the inconvenience and thanks customers for their patience and understanding.

Corporate Communications Department
March 03, 2021