SUPPLY DISRUPTION

TO CUSTOMERS IN PARTS OF FREEPORT

The Water and Sewerage Authority (the Authority) advises customers in parts of the Freeport area, served by the Freeport Water Treatment Plant, who are experiencing low pressures or no water supply that this is due to reduced flows from the facility, caused by mechanical problems impacting Well #15.

Extensive repair works to return the facility to full production, are expected to be completed by Tuesday 7th February, 2023.

AFFECTED AREAS	EXPECTED RETURN TO SERVICE
Preysal, Chickland, Calcutta #1,2,3, Siewdass Road	Tuesday 7th February, 2023

Customers are further advised that it may take up to 48 hours for the supply to be restored to some affected areas following the completion of these works.

A limited truck-borne service will be available upon request which can be made through the following self-service options:

• WASA Services App available via the Play Store or Apple store; or
• Customer Portal available on the Authority’s website: www.wasa.gov.tt.

Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority thanks customers for their patience and understanding