SERVICE DISRUPTION

TO CUSTOMERS IN SIPARIA AREA

The Water and Sewerage Authority (the Authority) advises customers in the Siparia area, who are currently experiencing low pressures or a disruption in their water supply that, this is due to mechanical problems impacting Wells #5 and #13 at the Siparia Water Treatment Plant.

Emergency repair works to Well #13 are scheduled to be completed by midnight on Friday 10^th>h February, while repairs to Well #5 are expected to be completed by Wednesday 15^th February 2023.

Areas to be affected include:

AFFECTED AREAS	EXPECTED RETURN TO SERVICE
Quinam Road, Sennon Village, Railway Road, Mary, George & Victoria, Upper De Gannes, Lower Coora Road, Coora Hernandez Road, Coora Extension, Mendez, Saney Trace, Kay Trace, Prana Home Development, High Street, inclusive of all side streets.	Wednesday 15th February 2023

Customers are further advised that it may take up to 24 hours for the service to normalize to some affected areas, in accordance with established water supply schedules, following the completion of these repairs.

A limited truck-borne service will be available upon request which can be made through the following self-service options:

• WASA Services App available via the Play Store or Apple store; or
• Customer Portal available on the Authority’s website: www.wasa.gov.tt.

Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority thanks customers for their patience and understanding.