The Water and Sewerage Authority (the Authority) advises customers in parts of Central and South West Trinidad, who are presently experiencing low water pressures or in some cases no water that, this is due to a cutback in production at the Point Lisas Desalination Plant.

The Desalination Company of Trinidad and Tobago – DESALCOTT owned and operated facility, which normally supplies the Authority with 40 million gallons of water per day (mgd), has indicated that production has been reduced to 24 mgd, as a result of a collapsed 42 inch backwash pipeline at the facility.

DESALCOTT has commenced works to repair the pipeline, but could not provide a timeframe for the completion of these works and the restoration of full production. The Authority will however maintain communication with the company and provide subsequent updates.

Areas to be affected include:

Caroni, Warrenville, Cunupia, Chaguanas, Caparo, Chase Village, Couva, Point Lisas, California, Claxton Bay, Plaisance Park, Pointe a Pierre, City of San Fernando, Vistabella, Marabella, Gasparillo, South West Union Hall, Pleasantville, Palmiste, Phillipine, Duncan Village, Esperance, Gulf View, Bel Air, La Romain, South Oropouche, Otaheite, Rousillac, Aripero, parts of La Brea, Avocat, Fyzabad, parts of Siparia including De Gannes Village and Quarry Village, San Francique, Debe, Syne Village, Lowkie Trace, Sunrees Road, Mora Dam Road.

Customers are asked to manage their water use efficiently, as it may take up to 24 hours for the supply to normalize to some affected areas, after the Plant returns to full operation.

A limited truck-borne service will be available upon request which can be made through the following self-service options:

  • WASA Services App available via the Play Store or Apple store; or
  • Customer Portal available on the Authority’s website:

Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority thanks customers for their patience and understanding.

Corporate Communications Department
February 11, 2023