UPDATE 1 - 5:00 p.m.

REDUCED PRODUCTION AT POINT LISAS DESALINATION PLANT

The Water and Sewerage Authority (the Authority) advises customers in parts of Central and South West Trinidad, who are impacted by a cutback in production at the Point Lisas Desalination Plant that, repairs to a collapsed 42 inch backwash pipeline at the facility are still continuing.

The Desalination Company of Trinidad and Tobago – DESALCOTT has advised the Authority that the repair works are well advanced and expected to be completed by midnight tonight – Monday 13^th> February, 2023.

The DESALCOTT owned and operated facility, normally supplies the Authority with 40 million gallons of water per day (mgd), however this has been reduced to 15 mgd, due to the ongoing repairs at the facility. DESALCOTT also expects to complete ramping back up to full production of 40 mgd by midnight on Tuesday 14^th> February, 2023.

Areas to be affected include:

AFFECTED AREAS

Caroni, Warrenville, Cunupia, Chaguanas, Caparo, Chase Village, Couva, Point Lisas, California, Claxton Bay, Plaisance Park, Pointe a Pierre, City of San Fernando, Vistabella, Marabella, Gasparillo, South West Union Hall, Pleasantville, Palmiste, Phillipine, Duncan Village, Esperance, Gulf View, Bel Air, La Romain, South Oropouche, Otaheite, Rousillac, Aripero, parts of La Brea, Avocat, Fyzabad, parts of Siparia including De Gannes Village and Quarry Village, San Francique, Debe, Syne Village, Lowkie Trace, Sunrees Road, Mora Dam Road.

Customers are asked to manage their water use efficiently, as it may take up to 24 hours for the supply to normalize to some affected areas, after the Plant returns to full operation.

A limited truck-borne service will be available upon request which can be made through the following self-service options:

• WASA Services App available via the Play Store or Apple store; or
• Customer Portal available on the Authority’s website: www.wasa.gov.tt.

Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority thanks customers for their patience and understanding.