UPDATE

SERVICE DISRUPTION TO CUSTOMERS IN SIPARIA AREA

The Water and Sewerage Authority (the Authority) advises customers in the Siparia area, who are currently experiencing low pressures or a disruption in their water supply, that there has been an unfortunate delay in the completion of extensive emergency repairs to mechanical problems impacting Well #5.

Emergency repair works are now anticipated to be completed by 12:00 midnight, Friday 17^th> February, 2023.

Areas to be affected include:

AFFECTED AREAS	EXPECTED RETURN TO SERVICE
Quinam Road, Sennon Village, Railway Road, Mary, George & Victoria, Upper De Gannes, Lower Coora Road, Coora Hernandez Road, Coora Extension, Mendez, Saney Trace, Kay Trace, Prana Home Development, High Street, inclusive of all side streets.	Friday 17th February 2023

Customers are further advised that it may take up to 24 hours for the service to normalize to some affected areas, in accordance with established water supply schedules, following the completion of these repairs.

A limited truck-borne service will be available upon request which can be made through the following self-service options:

• WASA Services App available via the Play Store or Apple store; or
• Customer Portal available on the Authority’s website: www.wasa.gov.tt.

Alternatively, customers requiring direct assistance or further information can contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority thanks customers for their patience and understanding.